Once you have the information we send you these terms and conditions apply.


There is no money back, after you have received information, because you have paid for the research. However, if the information is not what you requested we will correct this for no additional charge. We aim to provide you with a service you are satisfied with. 

For Refunds Please Refer To Our Menu Under FEES & Tips

WE DO NOT GIVE LEGAL ADVICE-We give you information only so you make decisions based on your options.  We are not solicitors so we do not give advice.   There is no charge for calling, once you explain your issue you will be given a cost for helping you to the next stage. If you are in a dispute we can help to settle without court action. If you cannot settle we can help you issue a court claim. If you need to go to court for a claim or a defence, we can help you with that as well, (see our section on attending court). 

General Data Protection Regulation (GDPR)-The Information both Personal and Data you share with us will not be shared or published, it is only used to assist you in being a litigant in person.  

Information Commissioner’s Office (ICO) -Registered with the Information  Commissioner’s Office since 2012

Copyright -If you publish information we send you must quote the date and reference given by us. However, if you are not clear on publishing the reference given, please contact us, to confirm a reference as information changes and copyright laws apply.